The Site is made available by EventCart Ltd. ("we", "us", "EventCart"), a company registered in Finland (business ID 2843017-6). EventCart is the controller of the personal
The Site are not intended for users under the age of 13. We do not intend to collect any personal data from children under the age of 13.
EventCart’s Contact Details Name: EventCart Ltd. Company ID: 2843017-6 Correspondence address: Customer service’s phone number: E-mail address: www.eventcart.com Contact person: Thomas Sabel
EventCart processes two types of information relating to the Users: (i) User Data; and (ii) Technical Data. User Data is usually information that is
associable with a specific User of the Site and is therefore usually considered personal data under applicable laws. Although Technical Data is usually non-personally
identifiable information, a User can sometimes be recognized from it. In such situations, Technical Data can also be considered personal data under applicable laws.
User Data is collected from the Users for example when Users visit our Site, register on the Site, place an order, subscribe to our newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. "User Data" may be the User’s name, email address, mailing address, phone number and credit card information. We also collect details of any transactions and other actions Users carry out through the Site. Users may, however, visit our Site without providing User Data to us. We will collect User Data from Users only if they voluntarily submit such information to us e.g. by using features of the Site requiring the processing of the User’s personal data.
We may collect Technical Data about Users whenever they interact with our Site. "Technical Data" may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
Our Site may use "cookies" to enhance User experience. We may also allow third-parties, such as advertisers, to place separate cookies on a User’s
Network Advertising Iniative provides opt-out mechanisms from some behavioral online advertising:
www.networkadvertising.org/choices/. Users located in the European Union can learn of their rights relating to online advertising on
EventCart may collect and use personal data of its Users for the following purposes:
EventCart processes your personal data to be able to offer the Site to you under the contract between you and EventCart.
We use the data for example to handle your payments or any refunds (where applicable). If you contact our customer service, we will use the information provided by you to answer your questions or solve your complaint.
EventCart processes data to enable us to administer and fulfil our obligations under law. This includes data processed for complying with our bookkeeping obligations and providing information to relevant authorities such as tax authorities.
EventCart may process personal data in relation to claims handling and legal processes. We may also process data for the prevention of fraud, misuse of our Site and for data, system and network security.
EventCart processes your personal data to contact you regarding the Site and to inform you of changes relating to them. Your personal data are also used for the purposes of marketing the Site to you.
We may also process information about your use of the Site to improve the quality of the Services e.g. by analyzing any trends in the use of the Site. In order to ensure that our services are in line with your needs, personal data can be used for things like customer satisfaction surveys. When possible, we will do this using only aggregated, non-personally identifiable data.
We use technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
Should despite of the security measures, a security breach occur that is likely to have negative effects to the privacy of the Users, we will inform the relevant Users as well as relevant authorities when required by applicable data protection laws, about the breach as soon as possible.
However, in the following situations your personal data may be shared with third parties.
When a User purchases tickets to Events through the Site, the registration information to such Event submitted by the User in connection with such purchase will be disclosed to the Event Organizer set out on the Site. EventCart is not responsible for any processing of personal data carried out by the Event Organizers.
We may share generic aggregated demographic information not linked to any personal data regarding the Site with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may disclose personal data to public authorities if we are legally required to do so or if we need to protect our rights. We may also disclose or transfer personal data to our group companies, subsidiaries and affiliates or to a subsequent or new owner/operator of the Site in case the Site, we, our stock and/or assets are acquired or in case of merger, restructuring, bankruptcy, or other corporate reorganization.
Personal data is not regularly transferred outside the European Union or the European Economic Area (EEA).
Users have the right to know what personal data we have stored about them. We may refuse to provide you with a copy of your data in case doing so would adversely affect the rights and freedoms of others. We may charge a processing fee in case less than 12 months have passed since the User’s previous data request.
In case the processing is based on a consent granted by the User, the User may withdraw the consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
Users also have the right to have incorrect, incomplete or outdated personal data we have stored about such User corrected or completed.
You may also ask us to delete your personal data from our systems. We will comply with such request unless we have a legitimate ground to not delete the data.
You may have the right to object on grounds relating to your particular situation to the processing of your personal data based on our legitimate interest. We will comply with such objection unless we have a legitimate ground not to. If you object to the further processing of your personal data, this may lead to fewer possibilities to use the Site.
You may request us to restrict processing of personal data for example when your data erasure, rectification or objection requests are pending and/or when we do not have legitimate grounds to process your data. This may however lead to fewer possibilities to use the Site.
You have the right to receive the personal data you have provided to us yourself in a structured and commonly used format and to independently transmit those data to a third party.
The abovementioned rights may be used by sending a letter or an e-mail to us on the addresses set out above, including the following information: the full name, address, e-mail address and a phone number. We may request the provision of additional information necessary to confirm the identity of the User. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.
Users have the right to opt out of receiving electronic direct marketing communications from us by clicking on the opt-out link we provide in all marketing communications we send our Users and choosing not to receive marketing communications from us in the future. The Users also have the right to prohibit us from using their personal data for direct marketing purposes or market research by contacting us on the addresses indicated below.
In case the User considers our processing of personal data to be inconsistent with the applicable data protection laws, a complaint may be lodged with the local supervisory authority for data protection. In Finland, the local supervisory authority is the Data Protection Ombudsman (https://www.tietosuoja.fi).